Discretion is the product.

Who we are

Jetblanc is a private-flight coordination service trading as Jetblanc, based in Bangkok, Thailand, working with established aviation partners across Asia, including Singapore. We arrange private charter on your behalf; flights themselves are performed by licensed third-party operators.

What we collect

When you send a trip request we collect the details of the trip — route, dates, passenger count, preferences such as aircraft category, baggage, pets, special requirements and budget — together with your name and the reply channel you choose (email and/or WhatsApp number).

We also record how you found us, including referral or campaign references attached to the page you visited, and any correspondence that follows. When you allow optional analytics, advertising platforms may also measure page and request interactions using cookies or similar identifiers.

How we use it

Your information is used for one purpose: arranging your trip. That means preparing options with our sourcing partners, replying to you on the channel you chose, and keeping an accurate record of what was requested and offered.

Campaign and interaction information is used to understand which outreach produces genuine requests and to prevent Jetblanc from optimizing advertising toward irrelevant enquiries. Optional advertising measurement is not required to use the flight desk.

We do not sell your information, and we will not add you to marketing lists without asking you first.

Who we share it with

To source and perform a flight, relevant trip details are shared with the disclosed fulfillment partner and the aircraft operator — limited to what they need to quote and operate the trip. Identifying personal details are shared only when operationally required, and the contracting party is always named to you before you commit.

We use trusted service providers to run the site and request workflow, including Vercel for hosting, Supabase for secure request records, Resend and FormSubmit for operational email delivery, and — if you choose to contact us there — WhatsApp under its own terms. Optional advertising measurement may be provided through Google Tag Manager and the advertising services configured through it after you allow analytics.

Analytics choices

Advertising measurement does not load until you choose Allow analytics. You can decline without affecting the request form or WhatsApp service. Campaign references submitted as part of a flight request remain attached to that business record so we can identify how the request reached Jetblanc.

You can change a stored analytics choice by clearing this site's local browser data. A dedicated preference control will replace this method as the measurement stack expands.

How long we keep it

We keep trip records for as long as needed to arrange and support your travel and to maintain accurate business records. If you ask us to delete your information, we will do so unless a legal or safety obligation requires otherwise.

Your choices

You can ask at any time what we hold about you, ask us to correct it, ask us to delete it, or withdraw the consent you gave when sending a request. One message to flights@jetblanc.com — or a reply in any existing thread — is enough.

International handling

Because we arrange travel across Asia through partners in several countries, trip details may be handled outside the country you are in. We share only what the trip requires.

Changes to this policy

This policy is written deliberately in plain language. As Jetblanc formalizes its corporate structure, a counsel-reviewed version will replace it; the promises above will not weaken.